Here’s why passports take longer to issue
SAN FRANCISCO, Calif. (KRON) – If you are planning to travel internationally and need a new passport, be prepared to wait.
The US State Department says routine service can now take up to 18 weeks. This is because of slower mail times and more people traveling.
KRON4’s Amanda Hari was at SFO after speaking with a family who were struggling to get passports ahead of their trip next month.
The family just learned on Thursday that they will get these passports for their two teenagers. They have applied since early April and for months they have had no status updates.
“Just a total chance. The chances of getting these dates are really slim.
Kelly and Metthew Kucic have been planning to take their family to Croatia for over a year.
Their two teenagers have never traveled abroad and needed passports. When they went to the post office to submit their applications in early April, they were told they did not need to be rushed.
After more than two months and no status updates, they turned to in-person appointments for an urgent and non-urgent passport.
They discovered this option through a Facebook group with thousands of people having the same issue.
“They exchange dates there, they offer dates and in some cases, they sell dates. People ask for 2-3 hundred dollars to buy a date.
The Kucics were finally able to secure a date after two weeks of trying out all the options.
They spent hours on the phone with customer service, tried to speed up passports, and even contacted their representatives and senators.
They feared that their children could not travel with them.
“My daughter and I have been taking Croatian lessons together online since last September, so she would be absolutely devastated if I left her.”
They say she is relieved to be able to go, they expect to get their passports in the next few days.
The Kucic family say that if you are in this situation, you may need to get creative.
“There are other options. Don’t give up, keep looking for them because it’s a nightmare.